Privacy Policy

This Privacy Policy explains how Kidz at Play Family Cafe ("we," "us" or "our") collects, uses and protects information when you visit kidzatplayfamilycafe.com (the "Site") or contact us through it.

Information We Collect

Information you give us. When you fill out our contact form, we collect the details you choose to provide, such as your name, email address, phone number and message.

Information collected automatically. Like most websites, our hosting provider may automatically record basic technical information when you visit, such as your IP address, browser type, device type and the pages you view.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and requests
• Provide quotes and schedule services
• Communicate with you about work you've asked us to do
• Keep the Site running, secure and working properly

How We Share Your Information

We do not sell, rent or trade your personal information. We only share it with service providers that help us run the Site and respond to you, such as our website host and form provider (Netlify), or when required by law.

Online Booking and Waivers

When you book play time, a party or an event, you're taken to Bookeo, our online booking provider. Our waiver is completed through Google Forms. Any information you enter there, such as your name, contact details, details about your child and payment information, is collected and processed by those services under their own privacy policies. We receive your booking and waiver details so we can manage your visit.

Cookies

The Site may use cookies or similar technologies to remember your preferences. You can block or delete cookies in your browser settings. Some parts of the Site may not work as intended without them.

How Long We Keep Information

We keep contact form submissions only as long as we need them to respond to you, provide our services and keep reasonable business records.

How We Protect Information

We take reasonable steps to protect the information you share with us. No method of sending or storing information online is completely secure, so we can't guarantee absolute security.

Your Choices

You can ask us to access, correct or delete the personal information you've sent us by contacting us using the details below.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children. Any information about a child, such as on a booking or waiver, is provided by a parent or guardian.

Links to Other Websites

The Site may link to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact Kidz at Play Family Cafe at theoffice.kidzatplay@gmail.com or (252) 499-9622.